FAQs

  1. How can customer pay?
    We can receive all forms of payments modes such as Visa, Mastercard, Discover, JCB ELO and Diners club and we also allow other online payment system.
  2. How do I return an item?
    Customer satisfaction is guaranteed, and if an item is returned within 14 days of receipt, the item has to be unused and should be in its original packaging. For detailed instructions customers are welcome to visit our page Return & Exchange.
  3. How do I track my order?
    After your goods have been shipped, tracking information will be sent to the email you used during ordering. You also get to track your order using your Femme Flaunt account.
  4. Can I modify my order, or can I make changes to an order that has already been made?
    Any order can be canceled within the first 24 hours from when it was placed. And once shipped, nothing can be changed or altered. If you choose to cancel or do not wish to continue, kindly email us at support@femmeflaunt.com.
  5. What should I if I was given a bad or a wrong product?
    If your item is damaged or incorrect, please email support@femmeflaunt.com with a picture of what you’ve found on it. We will set it up for exchange or refund.
  6. Online shopping is safe on your website?
    Yes, it is safe because all the financial and personally identifying information is processed through SSL encrypted connection.
  7. Most importantly, does your company ship for international destinations?”
    The right now we only deliver to United States of America. Unfortunately, for international shipping options please check back later for any changes.
  8. Can I get the number that I can use to contact customer support?
    For any queries, messages and suggestions, do not hesitate to connect with us via support@femmeflaunt.com. Our team is ready to help you.

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